Aug 27, 2020
In this episode of the Cohere podcast, I speak with Will
Roberts, a data scientist at IBM, about the implications of data
science and AI for online communities.
Will and I talk through:
- A definition of AI / ML
- How machine learning is being applied in the enterprise
- More specifically, how ML & AI are / might be applied to customer experience generally, and community experiences specifically
- How we might use community data for models (and analytics)
- What the key opportunities and risks are for leveraging ML
- Will's advice on how the community team might approach and partner with a data scientist in their organization
This episode is a complimentary conversation to our ongoing
AI
& Community research at Structure3C.
You can find Will online:
LinkedIn
Twitter
The IBM
Data Science Community
Will's Data Science Podcast
Last, but not least, more info about the awesome Ian Banks Culture
series Will mentions:
- Culture series (overview on Wikipedia)
- Consider Plebas (Open Library)