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May 26, 2020

I spoke with Randy Farmer about the recent increase in virtual community participation triggered by the COVID-19 pandemic. In this bonus episode (~15 min), I speak with virtual community pioneer Randy Farmer about this influx of new participants, how they are likely different from your current community cohort, how...


May 14, 2020

This week, I sat down (virtually, of course) with Joi Podgorny, Founder of Good People Solutions. 

Joi has had a very impressive and wide-ranging career, including developing and launching successful community business models for the wildly popular children's brands Animal Jam and Chuggington. In her work with Good...


May 7, 2020

Leaders often use the word "transformation" to describe a small or incremental change, but the definition is "a thorough or dramatic change in form or appearance". When using the phrase "Transformational Communities", my intention is to define these communities as having a profound and thorough change effect...